MHO helps:

• Individuals to find a home within a reasonable travelling distance of work, family and friends
• Communities to keep or attract the economically active people and essential public servants they need to keep them prosperous and attractive places to live in.

Over the last four years, via the Government backed Starter Home Initiative and the Key Worker Living programme we have substantially developed our marketing agent and waiting list management services to improve accessibility to affordable home ownership and rented housing.

We offer marketing, sales and applications management services to suppliers of affordable housing, such as housing associations, house builders and English Partnerships.

We have recently gained CHARTERMARK, customer service excellence accreditation. This quality standard, along with our continuing investment in customer service training and customer involvement and feedback programmes forms the foundations our or commitment to continuous business improvement. We are very grateful to our stakeholders and customers who help us to improve what, why and how we do things.

We are delighted to have been appointed as the HomeBuy Agent for East, North and West London.

Over 2006-08, by working with our partner Homebuy Agent, Tower Homes, who serve South London, MHO will be able to offer customers and stakeholders a one stop shop for getting to know about, applying for and benefiting from affordable home ownership opportunities coming up in the Capital.

The MHO and Tower Homes website Housing Options (www.housingoptions.co.uk) has been designed so that anyone looking for an affordable home in London need only fill in one application form to gain access to homes from all the different housing associations and some private developers.

Tower Homes is the home ownership and intermediate market specialist within the London & Quadrant Group. Tower has been one of London’s leading providers of low cost home ownership since 1989 - helping over 10000 buyers take their first step on the ownership ladder.

Tower employs over 90 staff dedicated to the development and delivery of low-cost-home ownership and key worker housing. With 6000 homes in management and a pipeline to develop a further 2000 homes, Tower has become the most successful organisation of its type.

Tower is committed to quality, winning over 15 major awards for the quality of the service it provides and the design of its homes. Tower recently came number one in the Sunday Times Best Small Company to work for.

Tower is a key player in the delivery of housing solutions to key workers. After successfully helping over 1000 key workers through the Starter Home Initiative, Tower was selected as a Zone Agent for the whole of South London - responsible for marketing new initiatives and operating a one stop shop service for South London’s key worker housing. Tower is now extended it’s role and developing, letting and managing homes for rent for London’s key workers.